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Returns & Warranty Policy

🕰️ 1-Year Limited Warranty – Enzo Wolfe Timepieces

At Enzo Wolfe, we stand behind the precision and craftsmanship of every timepiece we create. That’s why we offer a 1-year limited warranty on the movement of all Enzo Wolfe watches from the date of purchase.

This warranty covers:

  • Mechanical or movement-related malfunctions under normal use

  • Manufacturing defects related to the internal movement

This warranty does not cover:

  • Normal wear and tear (scratches, strap damage, etc.)

  • Water damage due to misuse or exceeding stated resistance

  • Damage from impact, misuse, or unauthorized repair

  • Batteries, crystal, case, strap, or crown

If your watch experiences a qualifying issue, please contact us at theenzowolfe@gmail.com with your order number, photos, and a detailed description. We will provide instructions for inspection and service.

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🔄 Return Policy

We want you to feel complete confidence in your Enzo Wolfe purchase. If for any reason you're not fully satisfied, we offer a 14-day return window from the date of delivery.

To qualify for a return:

  • The item must be unused, unworn, and in original condition

  • All original packaging, tags, and documentation must be included

  • A return authorization must be obtained by contacting us first at theenzowolfe@gmail.com

Please note:

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect

  • Refunds will be issued to the original payment method after inspection

  • Items showing signs of wear or damage will not be accepted

📦 Exchanges & Defective Items

If you received a defective or incorrect item, please contact us within 7 days of delivery. We will prioritize replacements or repairs promptly and cover return shipping in such cases.

🌍 International Orders

Returns are accepted on international orders, but return shipping and any applicable customs/duties are the responsibility of the customer. Warranty services are available worldwide, with return instructions provided upon request.

If you have any questions about your purchase, return, or warranty service, please contact our customer support team at theenzowolfe@gmail.com.

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